Section outline

    • Writing a Letter

      Learning Outcomes

      • Identify what a letter is and the structure of a letter.
      • Plan and draft
      • Identify when to use can/ could in formal and informal settings.
    • Covering Letters and CVs

      Learning Outcomes

      • Elicit useful phrases.
      • Define text purpose and text purpose associated with letters.
      • Write a letter using varying tenses
    • Making Complaints

      Learning Outcomes

      • Discuss and define complaints.
      • Find classmates ‘pet peeves and reasons for them.
      • Add polite and impolite phrases for complaining to word bank.
      • Understand zero, first and second conditionals.
      • Complete gap fill and write own conditional sentences.
      • Write a complaint email